frank@squarewheel:~$ ./fix-everything.sh

We make the
square wheel roll.

IT support & network engineering with 30 years under the hood. Servers, networks, desktops, the printer nobody can fix, and the website that should have launched last month — hardware to cloud, one person who actually picks up the phone.

// yeah, it rolls.
30+
Years hands-on
HW+SW
Both, end to end
1:1
You get me, not a queue
24/7
When it's down, it's down
// services --list

Big problems, small problems, weird problems.

Thirty years means I've seen it before — and when I haven't, I know how to trace it to root cause instead of guessing.

01
🖥️

IT Support & Helpdesk

Desktops, laptops, servers, peripherals. Break/fix, setup, migrations, and the recurring gremlins nobody else could pin down.

02
🌐

Network Engineering

Design, build, and troubleshoot — routing, switching, firewalls, VPN, Wi-Fi that actually reaches the back office. Wired and wireless.

03
🔧

Hardware Support

Diagnosis and repair at the component level. Failing drives, flaky RAM, dead power supplies, thermal issues — physical problems, physical fixes.

04
💾

Software & Systems

OS installs and hardening, patching, backups that actually restore, and untangling the software conflict that's been eating your morning.

05
🛒

Commercial Web Design

Business sites built to load fast and convert — clean, modern, and yours. From one-page calling cards to full marketing sites.

06
💳

Ecommerce

Online stores that take payments, track inventory, and don't fall over on launch day. Stood up, secured, and supported.

// whoami

The guy the other IT guys call.

frank@squarewheel: ~
$ whoami
Frank Parks — IT Support & Network Engineer
$ cat experience.log
[ok] 30 years hardware + software, hands-on
[ok] networks: design → deploy → defend
[ok] web design + ecommerce, launched & supported
[note] talks to humans in plain English
$ ./availability --status
ONLINE — send a ticket

No call-center scripts, no tier-1 runaround, no "have you tried turning it off and on again" when it's clearly the switch. One experienced engineer who diagnoses the actual problem and fixes it — on-site or remote, for businesses and the people who run them.

  • Root-cause diagnosis, not symptom whack-a-mole
  • Straight answers and honest timelines
  • Comfortable from the wall jack to the cloud console
  • Emergency response when the business is down
status● available
experience30+ yrs
scopeHW · SW · NET
webdesign · ecom
coverageon-site + remote
responsefast
// ping

Something broken? Let's fix it.

Tell me what's happening and I'll tell you what it'll take. No ticket too small, no network too tangled.

or email direct: fparks@squarewheel.com